top of page

Exchange/Return/Refund Policy

5-Day Return and Exchange Policy

Return and refunds are allowed only in case of damaged product or wrong product. Our QC team will inspect the return shipment upon receiving it at our Warehouse. Upon successful processing of return, you will be refunded the purchase amount of returned product(s). Mention CORRECT Bank Detail or UPI id while processing return. Otherwise, the refunded amount will be credited to you in a form of Gift Voucher.

 

Please check the size mentioned in the product details and ensure that you order the right size , In case you have got the correct size delivered (same what you have ordered) but you still want to get the size replaced than you have to bear for the replacement shipping charges 

 

The gift card will be sent to you after we receive the returned product. Please note that refunds in the form of a gift card are available only within 5 days of delivery and it is not applicable to sale items; those items can only be exchanged, not refunded.

Non-Eligible Products: Returns or exchanges are not accepted for:

  • ·         Used or worn items

  • ·         Washed items

  • ·         Items not in their original condition

  • ·         Products missing original packaging or accessories

  • ·         Items without a readable serial number

  •           Due to hygiene reasons, we can’t accept returns/exchange or offer refunds for:​

    • ·        Kids Food & Nutritional Supplements​

    • ·        Maternity Personal Care

    • ·        Inner Wear & Thermals

    • ·        Mosquito Repellents & Care

    • ·        Cleaners & Detergents

    • ·        Health & Baby Care

    • ·        Kids Gift Sets

    • ·        Baby Gift Sets

    • ·        Combo

    • ·        Lotions, Oils & Powders Oral Care

    • ·        Baby Creams & Ointments

    • ·        Soaps, Shampoos & Body Wash

    • ·        Grooming

    •          Baby Food & Infant Formula

    • ·        Breast Feeding

    • ·        Diaper Rash Cream

    • ·        Breast shields

    • ·        Cloth Diapers/Nappies

    • ·        Oral care items (like finger brushes and tongue cleaners)

    • ·        Dry sheets

    • ·        Baby diapers

    • ·        Soothers and Teethers/ Pacifiers

    • ·        Breast pumps

    • ·        Baby wipes

    • ·        Breast pads

    • ·        Feeding bottles

​

These items are final sale and cannot be returned under any circumstances.

Exchange

You can exchange items within 5 days of delivery if they are damaged, defective, incorrect, or if there is a size issue. 

How to Return or Exchange:

To return or exchange an item, please contact us at +91 9413742874 or pahalikilkari@gmail.com / Click Here We will assist with the exchange and inspection process.

Shipping for Returns

​

If the return is due to a defect or incorrect item, we will cover the return shipping cost.

In all other cases, return shipping will be the customer’s responsibility.

 

Thank you for choosing Pahalikilkari.com. We are committed to ensuring your satisfaction with every purchase.

bottom of page